Frequently Asked Questions

  • Auvessia Beauty sells premium butterfly silk weft hair extensions in two collections: our Fine Hair Collection (50g per pack) for naturally fine or thinner hair, and our Thick Hair Collection (100g per pack) for naturally thick hair or those wanting fuller volume.
  • All our extensions are available in 18 inch, 20 inch and 22 inch lengths.
  • If your natural hair is fine or thin, we recommend our Fine Hair Collection (50g). If your natural hair is thick, or if you want maximum volume and density, our Thick Hair Collection (100g) is the perfect choice.
  • Yes. All Auvessia Beauty extensions are crafted from premium-quality hair for a natural look, feel and movement.
  • We recommend washing your extensions with a gentle, sulphate-free shampoo and conditioner. Always dry your extensions thoroughly with a hair dryer, especially at the root to prevent matting and extension damage. Do not use sunscreen on or close to your extensions to prevent them from turning green. Avoid chlorine pools. Avoid excessive heat without a heat protectant spray. Use a hair oil on your ends daily and sleep on a silk pillowcase for maximum protection and to extend the life of your extensions.
  • Yes, our extensions can be styled with heat tools. Always use a heat protectant spray and keep tools at a moderate temperature to maintain the quality and longevity of your extensions.
  • Simply browse our collections, select your preferred colour and length, and add to cart. Proceed to checkout to complete your purchase securely.
  • 2–3 business days when in stock. If the item is not in stock, it can take up to 2 weeks. Orders are processed within 1 business day of being placed. You will receive a confirmation email once your order has been dispatched.
  • Due to the nature of hair extension products and for hygiene reasons, we can only accept returns if: the product is unopened and in its original packaging, the return is requested within 7 days of receiving your order, and the product has not been worn, used or altered in any way. Approved refunds will be issued to your original payment method. Please allow 5–7 business days for the refund to appear.
  • Yes, however delivery times will vary depending on your location.